Terms & Conditions - IMMERSE Adelaide

Terms & Conditions

Terms and Conditions of Entry

These Terms and Conditions of Entry apply to all IMMERSE events. 

Before purchasing your ticket and entering an IMMERSE event, you should read the following Terms and Conditions of Entry carefully. 

 

Your entry to an IMMERSE event is subject to the following Terms and Conditions of Entry. 

 

COVID-19 UPDATE

We care about our staff and visitors. To keep everyone safe, we monitor and follow all guidelines set by the SA Government. 

 

Upon entry to any IMMERSE event you must adhere to strict guidelines provided by SA Health. In purchasing a ticket you must adhere to the SAPOL COVID-19 Emergency Management cross border travel directions that are current at the time of your entry to the event.

 

IF YOU FEEL UNWELL

Please do not visit if you have experienced cold or flu like symptoms in the past 14-days, are awaiting the results of a COVID-19 test or have recently visited any area designated as a COVID-19 hotspot.

 

MASKS

Masks are mandatory and must be worn upon entry to IMMERSE venues and be worn for the duration of the event. 

 

SOCIAL DISTANCING

Social distancing is important to Light ADL as it keeps our community safe. Please adhere to the government metre density rule, be aware of your surroundings and please follow directions provided by IMMERSE COVID Marshals. 

 

QR SCAN

All visitors are required to provide contact information for contact tracing. We have QR codes at every entry so you can register with your phone. Please speak to a staff member if you need assistance. Pen and paper sign in sheets are available for those without a smart phone. 

 

CONTACT TRACING INFORMATION

You must provide the correct contact information when purchasing an IMMERSE ticket. Contact tracing is an important part in keeping our community safe from COVID-19. IMMERSE may make your contact details made available to SA Health on the occasion that it is required. 

 

TIMLINESS

Please arrive on time for your ticketed event. Due to COVID-19 restrictions IMMERSE is bound to strict capacity guidelines and therefore IMMERSE events must run to a strict time schedule to adhere to these restrictions. A latecomer may cause detriment to IMMERSE venue capacities and it is up to the sole discretion of IMMERSE staff whether a latecomer is granted entry to an IMMERSE ticketed event. 

 

RIGHT OF REFUSAL 

IMMERSE reserves the right to refuse admission or eject from its venues any person if it believes their presence is likely to cause a nuisance, disturbance or threat to other patrons, the venue or its employees.

 

Tickets purchased via an unauthorised method and/or duplicated tickets (‘Unauthorised Ticket’) may be cancelled without refund and/or the ticket holder may be refused admission to an IMMERSE venue upon presentation of said Unauthorised Ticket. If you are denied entry for presenting an Unauthorised Ticket the IMMERSE staff take no responsibility for any inconvenience caused to you by such Unauthorised Ticket. 

 

CONSENT TO PHOTOGRAPHY, FILM, SOUND RECORDING AND DISTRIBUTION

By purchasing a ticket to IMMERSE you hereby agree and consent to IMMERSE and its associated entities, assignees, representatives, employees, artists and agents to take your photograph, video and or sound recording (‘Content’) during the IMMERSE event and authorise IMMERSE and its associated entities, assignees, representatives, employees, artists and agents to use said Content for purposes of advertising, media publicity, publication or general display (‘Publication’). You waive any interest that you may have in the copyright of any Content and acknowledge that you are not entitled to any payment or compensation for the publication of any Content under these terms and conditions. 

 

You release and indemnify IMMERSE and its associated entities, assignees, representatives, employees, artists and agents for any loss, damage, costs, expense or claim connected with the Publication of any Content taken under these Terms and Conditions including but not limited to any action for defamation, libellous material, breach of privacy or copyright. 

Terms and Conditions of Purchase

Before purchasing your ticket, you should read the following Terms and Conditions of Sale carefully. 

 

Your purchase of a ticket for an IMMERSE event is subject to these conditions. 

 

COVID-19 UPDATE

We care about our staff and visitors. To keep everyone safe, we monitor and follow all guidelines set by the SA Government. 

 

Upon entry to any IMMERSE event you must adhere to strict guidelines provided by SA Health. In purchasing a ticket you must adhere to the SAPOL COVID-19 Emergency Management cross border travel directions that are current at the time of your entry to the event.

 

IF YOU FEEL UNWELL

Please do not visit if you have experienced cold or flu like symptoms in the past 14-days, are awaiting the results of a COVID-19 test or have recently visited any area designated as a COVID-19 hotspot.

 

MASKS

Masks are mandatory and must be worn upon entry to IMMERSE venues and be worn for the duration of the event. 

 

SOCIAL DISTANCING

Social distancing is important to Light ADL as it keeps our community safe. Please adhere to the government metre density rule, be aware of your surroundings and please follow directions provided by IMMERSE COVID Marshals. 

 

QR SCAN

All visitors are required to provide contact information for contact tracing. We have QR codes at every entry so you can register with your phone. Please speak to a staff member if you need assistance. Pen and paper sign in sheets are available for those without a smart phone. 

 

CONTACT TRACING INFORMATION

You must provide the correct contact information when purchasing an IMMERSE ticket. Contact tracing is an important part in keeping our community safe from COVID-19. IMMERSE may make your contact details made available to SA Health on the occasion that it is required. 

 

MOSHTIX TERMS AND CONDITIONS OF SALE

IMMERSE is partnering with Moshtix to bring our events to you. Moshtix has their own Terms and Conditions of Sale and when purchasing a ticket to IMMERSE you must agree to Moshtix’s Terms and Conditions. 

 

Moshtix Terms and Conditions can be found here: https://moshtix.com.au/v2/termsandconditions 

 

PURCHASE METHOD
  • All ticket purchasing will be made through the Moshtix website with links from this IMMERSE website.
  • VISA, Mastercard and Debit cards are accepted.
  • American Express.
  • IMMERSE does not accept cash. 

 

FEES AND CHARGES
  • Advertised ticket prices are in $AUD and includes GST and service fees.
  • Transaction fees apply in in accordance with Moshtix terms and conditions and is calculated on the total order value of your purchase. 

 

RECEIVING TICKETS AND ENTRY

You will be sent a confirmation email with your e-ticket upon successful completion of purchase. 

 

If you have not received your email / e-ticket within 48 hours please check your spam and junk folder and if still not visible contact: info@thelabadl.com.au  

 

Tickets can be scanned by venue staff from your phone or you may present a printed ticket upon entry if preferred.

 

You are not authorised to re-sell your ticket. Tickets purchased via an unauthorised method and/or duplicated tickets (‘Unauthorised Ticket’) may be cancelled without refund and/or the ticket holder may be refused admission to an IMMERSE venue upon presentation of said Unauthorised Ticket. If you are denied entry for presenting an Unauthorised Ticket the IMMERSE staff take no responsibility for any inconvenience caused to you by such Unauthorised Ticket. 

 

REFUNDS

Please purchase your tickets carefully as we do not provide refunds or exchanges. 

 

In the unlikely event that IMMERSE cannot proceed or the IMMERSE event you have purchased a ticket for is cancelled, you will receive a refund. In the event of a cancellation you will not need to request a refund and IMMERSE will advise you by email that the event is cancelled and a refund will be processed.

 

DATA PROTECTION

We have security measures in place to protect your information as outlined in our Privacy Policy.

 

CONSENT TO PHOTOGRAPHY, FILM, SOUND RECORDING AND DISTRIBUTION

By purchasing a ticket to IMMERSE you hereby agree and consent to IMMERSE and its associated entities, assignees, representatives, employees, artists, and agents to take your photograph, video and or sound recording (‘Content’) during the IMMERSE event and authorise IMMERSE and its associated entities, assignees, representatives, employees, artists and agents to use said Content for purposes of advertising, media publicity, publication or general display (‘Publication’). You waive any interest that you may have in the copyright of any Content and acknowledge that you are not entitled to any payment or compensation for the publication of any Content under these terms and conditions. 

 

You release and indemnify IMMERSE and its associated entities, assignees, representatives, employees, artists and agents for any loss, damage, cost, expense, or claim connected with the Publication of any Content taken under these Terms and Conditions including but not limited to any action for defamation, libellous material, breach of privacy or copyright. 

Terms and Conditions of Service

Last updated: September 27, 2021

 

Please read these terms and conditions carefully before using Our Service.

 

Interpretation and Definitions

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: South Australia, Australia
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Light Speed R&D Pty Ltd, 63 Light Square Adelaide South Australia Australia 5000.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to IMMERSE, accessible from immerseadl.com.au
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
 
Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

 

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

 

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

 

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

 

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

 

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

 

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

 

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

 

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

 

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods availability
  • Errors in the description or prices for Goods
  • Errors in Your Order

 

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

 

Your Order Cancellation Rights

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

 

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

 

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

You will not have any right to cancel an Order for the supply of any of the following Goods:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
  • The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

 

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

 

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

 

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

 

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

 

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

 

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

 

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

 

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

 

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

 

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

 

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

 

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

 

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

 

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

 

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

 

Upon termination, Your right to use the Service will cease immediately.

 

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

 

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

 

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

 

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

 

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

 

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

 

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

 

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

 

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

 

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

 

Severability and Waiver

 

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

 

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

 

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

 

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

 

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

 

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: By email: admin@lightadl.com.au

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